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Tourism management / David B. Weaver, Laura Lawton. - 5th ed. - Milton, Qld : John Wiley & Sons, 2014. - XIII, 430 s. : kolor il., mapy ; 25 cm.
Zawiera: About the authors. Preface. Acknowledgements. Features at a glance. 1.Introduction to tourism management: Introduction; The phenomenon of tourism; Definition of tourism; The importance of tourism; Tourism as an academic field of study; Obstacles to development; Current status; A sequence of tourism platforms; Universities and VET providers; Characteristics, outline and structure; Characteristics; Chapter outline; Chapter structure; Chapter review; Summary of key terms; Questions; Exercises; Further reading; References. 2.2 The tourism system: Introduction; A systems approach to tourism; The basic whole tourism system; The tourist; Spatial component; Temporal component; Travel purpose; Major tourist categories; Data problems; Origin region; Origin community; Origin government; Transit region; Management implications of transit regions; Effects of technology; Destination region; Destination communities; Destination governments; The tourism industry; Chapter review; Summary of key terms; Question; Exercises; Further reading; Case study; References. 3. The evolution and growth of tourism: Introduction; Premodern tourism; Mesopotamia, Egypt and the Indus Valley; China; Ancient Greece and Rome; The Dark Ages and Middle Ages; Early modern tourism (1500–1950); The Grand Tour; Spa resorts; Seaside resorts; Thomas Cook; The post-Cook period (1880–1950); Contemporary tourism (1950 onwards); The world’s biggest industry?; Factors associated with increased tourism demand; Economic factors; Social factors; Demographic factors ;Transportation technology factors; Political factors; Australian tourism participation; Future growth prospects; Chapter review; Summary of key terms; Questions; Exercises; Further reading; Case study; References. 4.Destinations: Introduction; Global destination patterns: Advanced and emerging economies; Tourism market share and growth; Reasons for the proliferation of the emerging economies as destinations; Pull factors influencing a destination; Geographical proximity to markets; Accessibility to markets; Availability of services; Availability of attractions; Cultural and spiritual links; Affordability; Peace, stability and safety; Positive market image; Pro-tourism policies; Regional destination patterns; Europe; Asia–Pacific; The Americas; The Middle East; Africa; Australia; Internal destination patterns; The Australian pattern; Chapter review; Summary of key terms; Questions; Exercises; Further reading; Case study; References. 5. The tourism product: Introduction; Tourist attractions; Natural sites; Natural events; Cultural sites; Attraction attributes; The tourism industry; Travel agencies; Transportation; Accommodation; Tour operators; Merchandise; Industry structure; Chapter review; Summary of key terms; Questions; Exercises; Further reading; Case study; References. 6. Tourist markets: Introduction; Tourist market trends; The democratisation of travel; The emergence of simple market segmentation and multilevel segmentation; Niche markets and ‘markets of one’; The destination selection proces; Multiple decision makers; Tourist market segmentation; Geographic segmentation; Sociodemographic segmentation; Psychographic segmentation; Behavioural segmentation; Chapter review; Summary of key terms; Questions; Exercises; Further reading; Case study; References. 7. Tourism marketing: Introduction; The nature of marketing; Definition of marketing; Services marketing; Intangibility; Inseparability; Variability; Perishability; Managing supply and demand; Daily variations in demand; Weekly variations in demand; Seasonal variations in demand; Long-term variations in demand; Supply/demand matching strategies; Market failure; Destination tourism organisations; Strategic tourism marketing; SWOT analysis and objectives; Objectives; Control/evaluation; Marketing mix; Place; Product; People; Price; Packaging; Programming; Promotion; Partnerships; Chapter review; Summary of key terms; Questions; Exercises; Further reading; Case study; References. 8. Economic impacts of tourism: Introduction; Economic benefits; Direct revenue; Indirect revenue; Economic integration and diversification; Employment (direct and indirect); Regional development; Formal and informal sectors; Economic costs; Direct financial costs; Indirect financial costs; Fluctuations in intake; Competition with other sectors; Employment problems; Chapter review; Summary of key terms; Questions; Exercises; Further reading; Case study; References. 9. Sociocultural and environmental impacts of tourism: Introduction; Sociocultural benefits; Promotion of cross-cultural understanding; Incentive to preserve culture and heritage; Promoting social wellbeing and stability; Sociocultural costs; Commodification; The demonstration effect revisited; The relationship between tourism and crime; Factors contributing to the increased likelihood of sociocultural costs; Resident reactions; Environmental benefits; Environmental costs; Environmental impact sequence; Ecological footprinting; Management implications of sociocultural and environmental impacts; Chapter review; Summary of key terms; Questions; Exercises; Further reading; Case study; References. 10. Destination development: Introduction; Destination cycle; The Butler sequence; Application and critique of the Butler sequence; Factors that change the destination cycle; Internal-intentional actions; External-unintentional actions; Internal-unintentional actions; External-intentional actions; National tourism development; Spatial diffusion; Effects of hierarchical diffusion; Effects of contagious diffusion; Model of national tourism development; Chapter review; Summary of key terms; Questions; Exercises; Further reading; Case study; References. 11. Sustainable tourism; Introduction; A paradigm shift?; Dominant Western environmental paradigm; Towards a green paradigm; Sustainable tourism; Indicators; Sustainability and mass tourism; Reasons for adoption; Practices; Quality control; Sustainability and small-scale tourism; Alternative tourism; Manifestations; Critique of alternative tourism; Ecotourism; Soft and hard ecotourism; Magnitude; Location; Destination sustainability; Extending the Butler sequence; Chapter review; Summary of key terms; Questions; Exercises; Further reading; Case study; References. 12.Tourism research: Introduction; Types of research; Basic research; Applied research; Cross-sectional research; Longitudinal research; Qualitative research; Quantitative research; Primary research; Secondary research; The research proces; Problem recognition; Question formulation; Identification of research methodology or methods; Data collection; Data analysis; Data presentation; Data interpretation; Chapter review; Summary of key terms; Questions; Exercises; Further reading; Case study; References. Appendix 1. Appendix 2. Appendix 3. Glossary. Index.
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